Refund and Cancellation Policy

Please review our terms & condition policy before subscribing any of our services.

Vcidex offers a detailed description of its service in the website vcidex.com. Therefore, it is assumed that the buyer has reviewed his/her service of choice and is satisfied with its quality before effecting actual subscription of said services.

Customers requesting a refund must email their request within 4 weeks of purchase. Vcidex will process the refund within 2 weeks of receiving the request.

Vcidex guarantees the quality all its software products listed on this Web site. Therefore, if your product is defective in any way, it can be replaced with another version of the same software, at no extra charge to the user.

There are no EXIT barriers which means that the user is not bonded in any contract term. Cancellation can be done as per the customer’s ease and there is no cancellation policy attached to it.